MES Capital Application.
Job Requirements:
POSITION COMPETENCIES
Effective Communication
- Presents information both clearly and concisely and regularly confirms correct interpretation of information
- Very high standard of communication skills both written and oral for the presentation of the facts and ideas
- Effective listening and problem-solving skills
Organization of Work
- Demonstrate the ability to handle several projects simultaneously
- Implements the key principles of management, task allocation and priority assignment in addition to personal organization
- Continually seek ways to improve the service provided via development of professional skills and personal growth
- Initiates and responds to suggestions for improving service and willingness to ask for additional guidance and direction
- This positions operates with a high degree of independence in performing the duties of the position while maintaining open communication with the company management.
POSITION RESPONSIBILITIES
- CRM Database building, entries, corrections and updates (sales, contacts, etc.).
- CRM – Client and partner management, responsible for providing, developing and maintaining efficient and confidential administrative support to the management team of the company.
- Ensure assigned tasks are completed within specified time-frame and with a minimum number of errors or omissions
- Maintenance of the CRM and ensuring all information is recorded, updated, and accurate at all times.
- Preparation of timely and accurate reports.
- Writing and sending emails to clients.
- Creating and presenting weekly reports on sales, deliverables, hours and tasks.
- Checking email, responding to customer inquiries and managing spam.
- Organizing technical support tickets and participating in chat support.
- Creating and sending out invitations, newsletters and thank you emails.
- Establishing, updating and managing a calendar of important events.
- Scheduling appointments with clients, businesses and salespeople.
- Launching and maintaining cloud computing accounts (Google Drive).
- Preparing training manuals for new staff members or remote workers.
- Proofreading documents and other office materials.
- Producing reports from CRM / Spreadsheets.
- Bookkeeping and calculating partner commissions: calculating sales, adding expenses, updating commissions.
- Engaging with Social Media audience: responding to inquiries, sharing relevant information, thanking customers for mentions and purchases and posting promotions.
- Providing suggestions and recommendations when company is not meeting monthly, quarterly and annual goals.
- Stay informed about our industry and keeping an eye on the competition
- Update website when necessary
Please complete the application and questionnaire below and we will get back to you shortly.
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